Privacy Policy

Our Commitment to You: At Shimano Shop, we approach your privacy with the same precision and care that goes into engineering our premium fishing tackle. Just as we’ve streamlined global shipping from Tucson, Arizona, we’ve designed our privacy practices to be transparent, secure, and respectful of your data—whether you’re stocking up on discount freshwater lures or investing in high-performance saltwater gear.

1. Who We Are & Our Angler-Focused Approach

Shimano Shop (fishshimanoshop.com) serves value-conscious anglers worldwide, from bass fishermen in Texas to saltwater enthusiasts in Australia. Our website specializes in:

• Discounted Premium Tackle: Freshwater and saltwater fishing gear, rods, reels, lures, and apparel
• Global Accessibility: Serving anglers globally (excluding only a few remote locales)
• Streamlined Experience: Secure payments, clear pricing, and efficient shipping

This Privacy Policy explains how we collect, use, and protect your information—mirroring the same no-nonsense, performance-driven approach found throughout our store.

2. Information We Collect: Directly from You

We collect only what’s necessary to complete your transaction and enhance your experience:

A. Personal & Transactional Data

• Identity & Contact Details: Name, email address, shipping/billing address, phone number
• Payment Information: Processed securely via our encrypted gateway (card details are never stored on our servers) or through PayPal
• Order Details: Products purchased, order value, shipping preferences
• Communication Records: Correspondence with our fishing-enthusiast support team

B. Automatically Collected Technical Data

• Device & Browser Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent, referring website, cart activity
• Location Data: Generalized location (country/region) for shipping calculations and compliance

3. How We Use Your Information

We use your data with the clarity and purpose you’d expect from a trusted tackle provider:

• Order Fulfillment: Process payments, ship your gear worldwide from Tucson, AZ, and provide order confirmations
• Customer Service: Respond to inquiries at [email protected] and provide angler-focused support
• Website Improvement: Enhance browsing experience, optimize our tackle categories, and streamline checkout
• Security & Compliance: Prevent fraud, protect transactions, and comply with legal obligations
• Limited Marketing: Send order updates and occasional relevant offers (always with opt-out options)

4. Data Sharing & Disclosure

We treat your data like premium fishing line—with care and appropriate strength:

• Payment Processors: Share only necessary data with PayPal and encrypted card processors to complete transactions
• Shipping Partners: Provide address details to global carriers to deliver your tackle
• Legal Requirements: Disclose only when required by law or to protect our rights
• Service Providers: Trusted partners who help operate our website (under strict confidentiality)
• We Never Sell: Your personal data is never sold to third parties for marketing

5. International Data Transfers

As we serve anglers globally (excluding only a few remote locales), your data may be transferred to and processed in the United States (our base in Tucson, AZ) and other countries where our service providers operate. We ensure appropriate safeguards are in place for these transfers, similar to how we ensure your tackle arrives securely worldwide.

6. Data Storage & Security

We protect your data with the same seriousness as we engineer Shimano reels:

• Encryption: All transactions protected with 256-bit SSL encryption
• Limited Retention: Data kept only as long as necessary for business, legal, or tax purposes
• Secure Infrastructure: Industry-standard security measures to prevent unauthorized access
• Payment Security: Card details processed through secure gateways and never stored on our servers

7. Your Rights & Choices

You have control over your data, just as you have choice in selecting the perfect tackle:

• Access & Correction: Request access to or correction of your personal data
• Data Portability: Request a copy of your data in a structured format
• Deletion: Request deletion of your data (subject to legal requirements)
• Marketing Opt-Out: Unsubscribe from marketing emails at any time
• Cookie Controls: Manage cookies through your browser settings
• Do Not Track: Our site does not currently respond to “Do Not Track” signals

8. Cookies & Tracking Technologies

We use cookies like carefully selected lures—to enhance your experience without being intrusive:

Essential Cookies (Required)

• Session management and shopping cart functionality
• Secure checkout process and payment processing

Analytical Cookies (Performance)

• Understand how anglers navigate our tackle categories
• Improve website performance and user experience

Third-Party Cookies

• Payment processors (PayPal, card gateways) for transaction security
• Analytics services to understand global angler preferences

You can control cookies through your browser settings, though disabling essential cookies may affect checkout functionality.

9. Children’s Privacy

Our website is not directed at children under 16. We do not knowingly collect data from children. If you believe a child has provided us with personal data, please contact us immediately.

10. Policy Updates

We may update this policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated via email or website notice. The “Last Updated” date at the top indicates the latest revision.

11. Governing Law & Dispute Resolution

This Privacy Policy is governed by the laws of the United States and the State of Arizona. Any disputes will be resolved in the courts of Tucson, Arizona. For European Union residents, you also have the right to lodge a complaint with your local data protection authority.