1. Acceptance of Terms

By accessing and using the Shimano Shop website (fishshimanoshop.com), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

2. User Responsibilities

As a user of Shimano Shop, you agree to:

  • Provide accurate, current, and complete information during account creation and checkout
  • Maintain the confidentiality of your account credentials
  • Use the website only for lawful purposes and in accordance with these terms
  • Not attempt to gain unauthorized access to any part of the website
  • Not use the website to distribute malware or engage in any activity that could harm our systems
  • Comply with all applicable local, state, national, and international laws and regulations
User Responsibility Note: You are responsible for all activities that occur under your account. Shimano Shop is not liable for any loss or damage arising from your failure to maintain account security.

3. Products and Services Description

Shimano Shop specializes in premium fishing tackle and outdoor gear, including:

  • Freshwater Fishing Tackle: Rods, reels, lures, line, and leader specifically designed for freshwater angling
  • Saltwater Fishing Tackle: Corrosion-resistant equipment built for saltwater conditions
  • Fishing Apparel & Outdoor Gear: Functional clothing and accessories for anglers
  • Clearance & Discount Items: Select products offered at reduced prices

Product Integrity: We take pride in the quality of our fishing equipment. All products are shipped in their original packaging with all accessories and tags. For safety reasons, certain items (like lures with exposed hooks) must remain in their protective packaging until ready for use.

3.1 Non-Returnable Items

To ensure safety, hygiene, and compliance, the following cannot be returned:

  • All items purchased from the Clearance section (final sale)
  • Fishing apparel with removed tags or showing signs of wear
  • Opened Freshwater Line & Leader materials (cut or opened packages)
  • Personalized or custom-configured items
  • Any item not in its original condition, damaged, or missing parts

4. Order and Payment Terms

4.1 Order Process

When you place an order on Shimano Shop:

  1. You receive an order confirmation email (this is not a shipping confirmation)
  2. Our team processes your order within 1-2 business days after payment confirmation
  3. You receive a shipping confirmation with tracking information once your order ships
  4. Your order is delivered according to your selected shipping method

4.2 Pricing and Payment

All prices on fishshimanoshop.com are listed in USD (United States Dollars). We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal
Payment Security: All payments are processed through secure, encrypted channels. We do not store your complete payment card information on our servers.

4.3 Shipping and Delivery

We ship from our warehouse in Tucson, Arizona to most global destinations (excluding certain remote locations).

Shipping Options:

  • Standard Shipping: $12.95 USD via DHL or FedEx. Delivery in 10-15 business days after shipment.
  • Free Economy Shipping: Free on orders over $50 USD via EMS. Delivery in 15-25 business days after shipment.
Delivery Responsibility: Once your order is shipped and tracking information is provided, Shimano Shop is not responsible for delays caused by customs processing, local postal services, or circumstances beyond our control. You are responsible for any customs duties, taxes, or fees imposed by your country.

5. Returns and Refunds

5.1 Return Policy

We offer a 15-day return window from the delivery date. To be eligible for return:

  • Items must be unused, unassembled, and in original packaging
  • All tags and accessories must be included
  • You must have your Return Merchandise Authorization (RMA) number

5.2 Return Process

  1. Contact our support team at [email protected] within 15 days of delivery
  2. Receive your RMA number and shipping instructions
  3. Securely package items with original packaging and documentation
  4. Ship to: Shimano Shop Returns, 519 Elk Rd Little, Tucson, AZ 85714 USA

5.3 Refunds

Refunds are processed within 3-5 business days after we receive and approve your return:

  • Refunds are issued to your original payment method
  • Original shipping fees are non-refundable (except for defective/incorrect items)
  • International refunds are issued in USD; exchange rate fluctuations or bank fees are the customer’s responsibility

6. Intellectual Property

All content on fishshimanoshop.com, including but not limited to text, graphics, logos, images, product descriptions, and software, is the property of Shimano Shop or its content suppliers and is protected by international copyright and trademark laws.

Use Restrictions: You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any content from our website without express written permission from Shimano Shop.

7. Limitation of Liability

Shimano Shop strives to provide accurate product information and reliable service. However, we cannot guarantee that:

  • The website will be available without interruption or error
  • Product descriptions or images are 100% accurate (though we make every effort to ensure they are)
  • All products will be available at all times

To the fullest extent permitted by law, Shimano Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

  • Your use or inability to use our website or services
  • Any unauthorized access to or use of our servers and/or personal information
  • Any interruption or cessation of transmission to or from our website
  • Any bugs, viruses, or similar that may be transmitted through our website

Angler’s Assurance: While we limit our liability as described above, we stand behind our premium fishing tackle. If you receive a defective item or incorrect product, contact us immediately at [email protected], and we will arrange a prepaid return and expedited replacement.

8. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy (available on our website) explains how we collect, use, and safeguard your data. By using our website, you consent to our data practices as described in the Privacy Policy.

9. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the State of Arizona, United States. Any disputes arising from these terms or your use of Shimano Shop shall be resolved in the state or federal courts located in Pima County, Arizona.

10. Changes to Terms

Shimano Shop reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes your acceptance of the modified terms.

Notification of Changes: We encourage you to periodically review these Terms and Conditions to stay informed of any updates.

11. Contact Information

If you have questions about these Terms and Conditions, please contact us:

  • Email: [email protected]
  • Mail: Shimano Shop – 519 Elk Rd Little, Tucson, AZ 85714 USA

Our fellow fishing-enthusiast support team typically responds within 1-2 business days.

Engineered for anglers who demand precision, reliability, and hassle-free service—because your focus should be on the catch.